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Martini on Marble

FAQ

Garment care? 

Please follow the instruction on the label inside the item and on the packaging.

You can use washing machine but you have to select gentle or delicate cycle (make sure it's below 30 degree) celcius and please use prepped mesh bags into the washer. Choose your machine's lowest spin cycle and select a cold water temperature to avoid damage. Once the wash cycle is complete, hang your delicates to dry.

If you want to use your hand, fill a basin with cool water and  a gentle detergent. Gently rub the delicates and lightly squeeze out excess water. Finally, dry on a drying rack.

Discount code, terms & conditions

Discount code can only be used one per customer only and cannot be used in conjunction with any other promotion or offer, and are not transferable. There is no cash alternative and you can only use the code on our website. Kindly remember that some of codes have expirations so please do check so that you can use it before the grace period.

To place an order

Simply select the size on each product you want to order and add to cart. Then, click on your shopping cart or go direct to the checkout. You will be able to fill in your name, number, email, mode of payment, and delivery details. After this, you will receive a message from us through email regarding the billing payment. When we received your payment rest assured that we will deliver it with care. Expect the delivery 2-3 days around Metro Manila and 3-5 days outside Metro Manila. If you want same day delivery we can do that but you have to shoulder the payment through the grab or mr speedy. 

 

Very simple.

Cancel my order

Unfortunately we cannot cancel your order once the order has been placed we will not entertain any reasons for cancellations. So to avoid this, please kindly check your orders carefully.

Why are your clothes priced the way they are?

We are giving our best to give you the best product we possibly can. We are focus on your comfortability, details, and fabrics. Rest assure you can expect a quality piece to add to your wardrobe from MODE.

The item I want is out of stock!

Message us the product name and your size.

What are your operating hours?

We operating 24 hours and shipping time is only from Monday to Friday, 9 AM to 11AM cut off.

Will my personal details stay safe?

We keep your personal data private and confidential and only give it out with your consent or if legally permitted to.

Pre-order

Our collection is available for preorder for a limited period. Order now to make sure you get what you want in your size. Preorders make sure we don’t overproduce and helps to reduce excess waste. 

 

Items that are available for pre-order will be fulfilled after the pre order period has ended (We will send a notification via email or text message after we received your order).

It will take 10- 15 days working days to ship out the orders.

 

No cancellation of preorders/ orders policy  or else we will include you on our blocked lists.